Yes,you are able to drop key at our counter.Before 8:30am.Just let we know.

Yes,We Rich Travel And Tours Sdn Bhd 1128820-T Motac License Number KPK/LN 9737

To proceed your reservation ,kindly make a payment of 20% wthin 24 hours.

Yes,We accept all major credit card,AMEX and JCB

All changers must do before your arrival day.We will charge RM30 for pick up/drop off different location.

All cancellation must be done before 48 hours from pick up time.After that we will not refund 20% of booking fee.

It will take 14-30 working days

Yes. 3% for Billplz/Credit card & 6% for Pay pal.

All car rental agency must had license from Ministry of Tourism, Art and Culture.

250km/day
Exceed will be charge 0.50/km (A,B,C)&RM3.00/KM for group (D)

A pre-authorisation is a temporary hold of a specific amount of the available balance on a credit or debit card that is provided upon booking. The pre-authorisation is not a charge and no funds have been debited from your account.

Yes, 4% pay pal surcharge.

No,we will Pre-authorise your card 

Group A, Group B, and Group C RM500

Group D : RM1000

Our car comes with comprehensive insurance ;

It will covered ;

-Windscreen protection

-damage

-thief protection

Here are the steps you can take ;

* First , please contact our admin

*Second , if you are out from Ipoh City , kindly give a call to HELPLINE CENTER. This number is on the windscreen.

*Third, if you are just in Ipoh City, our technical team will come to assist you.

Kindly, make a new reservation extending period rental.

Yes you can. Please let our team know about your new return location.

8.30 am - 6pm

Monday - Sunday

Yes we provide car with full tank of petrol and must return with full tank .

No,your are not allowed to rent a car with us.

The minimum age of driver is 21 years old until 70 years old.

Yes,you are able to pay via pay pal by insert your card details on payment form.

We accept all of major credit card,debit card and charge card.

Yes,we will charge RM100 for cancellation fee after pick up time.

No,5 seaters car for 5 people(max) , 7 seaters car for 7 people(max) , 8 seaters car for 8 people(max) 11seaters car for 11 people(max)

Additional driver is a second person who authorised to drive the vehicle during rental period.

No.All reservation must do within 48 hours from pick up time.

All payment must be settle upon car collection.Including RM500 or RM1000 security deposit base on Group Car.

Rental amount + deposit = Balance due on arrival

Yes,you are able to pick up our car at your hotel in Ipoh area,Just mention your hotel name at message box and we will charge for delivery 

We will provide with full tank of fuel.You need to return with full tank.